Frequently Asked Questions

Subscriptions

SSB offers two subscription types which include the following:

Deluxe - $8.95
  • List to eBay US, AU, CA, UK & Motors
  • Unlimited Listings per Month
  • Unlimited eBay Seller IDs
  • 100 Seller Profiles
  • Import Existing eBay Listings
  • Listing Templates
  • Supersized Images & 16 Photo Layouts
  • Bulk Image Upload
  • 500MB Secure Image Hosting
  • eBay Catalog Supported
  • eBay Business Policies Supported
  • Deluxe Image Editing & Protection
  • Premium Product Showcase
  • eBay Items Management
  • 90 Day Advanced Scheduled Listings
  • Inventory Management
  • Discounted Shipping Insurance
  • Bulk Relist
  • Multivariations
  • List directly to Bonanza
  • Get Code for other E-Commerce sites
  • Online Support Included
Sign up
Basic - $5.95
  • List to eBay US
  • 20 Listings per Month
  • 1 eBay Seller IDs
  • 4 Seller Profiles
  • Import Existing eBay Listings
  • Listing Templates
  • Supersized Images & 16 Photo Layouts
  • Bulk Image Upload
  • Secure Image Hosting - 1000 Images
  • eBay Catalog Supported
  • eBay Business Policies Supported
  • Image Edit & Protection
  • Premium Product Showcase
  • eBay Items Management
  • 90 Day Advanced Scheduled Listings
  • Inventory Management
  • Discounted Shipping Insurance
  • Bulk Relist
  • Multivariations
  • List directly to Bonanza
  • Get Code for other E-Commerce sites
  • Online Support Included
Sign up

Subscriptions renew every 30 days on the date you signed-up. You are NEVER under any obligation to renew and may cancel at any time prior to your next billing cycle.

Absolutely. Support is included for both Basic and Deluxe accounts. We are always happy to help when you need assistance.

No there are not. SSB is a flat rate service and we do not charge any additional fees for your listings. Your eBay listing fees will still apply.

You are under no obligation to stay subscribed for any pre-determined number of months and may cancel at any time. Your account will then be closed at the beginning of the next billing cycle.

Yes you can! With SSB you can import all your live eBay listings and manage them through your SSB account. You can revise, relist and even apply one of our templates to them if you would like.

Image Hosting

Yes. All your listing images and our template graphics are hosted securely.

Deluxe accounts come with 500mb of image hosting space. Basic accounts allow up to 1000 images to be hosted.

Deluxe accounts allow up to 100 images per listing. Basic accounts allow up to 24 images per listing. SSB offers twelve different types of photo layouts for your images including full size, click to enlarge and roll-over. All photo layouts our eBay compliant.

Yes we do! Our supersized (click to enlarge) photo solution is active content-free, mobile compatible and eBay compliant.

No, eBay and Bonanza do not charge sellers a fee for using external image hosting. When using our image hosting the "per picture" fees are not applicable as we are your image host, not the auction site.

Templates

Absolutely! Our templates contain NO Active Content, are mobile compatible, use secure URLs and are eBay compliant.

Click Here to visit the Template Gallery.

You are able to use any of our templates as long as your subscription is active.

No, you do not need to know any HTML or CSS. All of our templates have been designed to take care of the work for you. You may use HTML if you wish or our WYSIWYG editor, but it is not required.

Yes, each of the templates has been designed to support a seller logo if you have one and it will be perfectly formatted with the template in your listing.

Yes, we are happy to install any custom templates you have into our system for your own personal use.

Using SSB with eBay, Bonanza & Other Auction Sites

No, we do not require you to give us your password and believe this is private information that should not be shared with anyone.

In order to launch your auctions to eBay US, AU, CA, UK, eBay Motors or Bonanza you will need to request an Authorization Token.

To request an Authorization Token click the "Get Token" button in your SSB account Preferences. You will be redirected to the Token Authorization area on eBay or Bonanza to give your approval.

Deluxe accounts are able to launch to eBay US, UK, CA, AU and Bonanza. Basic accounts are able to launch directly to the eBay US site only. Our iOS Mobile Launcher, which is included with both Deluxe and Basic accounts, launches to eBay US.

Yes. Deluxe accounts include 90 day advanced scheduling of listings for eBay US, AU, CA, UK & eBay Motors at no additional charge. SSB will launch your listing for you on the date and the time you have selected.

Yes we are! Our image hosting and templates have been used with a number of auction and shopping sites. As long as the site allows the use of HTML with embedded and/or linked style sheets our templates may be used!

Yes, we are. Our listing tools and templates have been tested for compatibility on both Mac and PC. We also have mobile apps available for those who wish to use them. Listing and Image Upload apps are available for Apple users through the iTunes store. An Image uploading app is available through Google Play store for Android users.

Need Help or Have More Questions?

Contact Us Here.