The Seller Sourcebook

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EBAY FEATURED LISTING

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MOBILE APPS

Image Uploader for iOS
• US iTunes Store
• UK iTunes Store
• AU iTunes Store

Image Uploader for Android
• US Google Play Store
• UK Google Play Store
• AU Google Play Store

On your iOS mobile device? Press and hold down the link and select the "open in app store" option.

NEWS

Number of Linked eBay Seller IDs on Deluxe Plan
Due to rising software maintenance expenses, the number of linked eBay Seller IDs included with a deluxe plan has changed. We are no longer permitting an unlimited number of Seller IDs at the base price. If you have more than FIVE eBay Seller IDs linked to your deluxe SSB account, there will be an additional fee of $5.00 per month which will support up to five additional Seller IDs. Most subscribers will not be impacted by this change, but notices will be sent out to subscribers who are affected. This change went into effect this year for new subscribers and will be applied to all accounts effective March 1, 2022. Please write our support desk if you have any questions. As always, we appreciate your business and strive to provide you with value and excellent customer service.

New Feature! Bulk Transfer Utility for eBay Listings
We are pleased to announce that we have added a multiple listing transfer utility to our program. We are often asked how to transfer items from one eBay Seller ID to another, and now you can do this in bulk up to 20 items at a time. The utility will automatically end your original items.

Here is our Knowledge Base Article to help you get started! In order to use this utility, listings must have been created via SSB or have SSB templates applied if you are new to our service. We highly recommend that you transfer just one or two items first to become familiar with the utility. If you have questions or need help getting started, please email our support desk.

Updated SSB Uploader for iPhone and iPad Available!
For all iPhone and iPad users! A new version (5.0) of the SSB Uploader has been released to the App Store. Simply go to the app store and search for SSB Uploader. This uploader supports the latest iOS versions and was improved for stability. If you're not yet using the app, please give it a try!

Discounted Shipping Insurance
Did you know you could insure your packages directly through SSB and at a significant savings? Check out our rate table to see how much you can save on shipping insurance!

Shipping insurance is provided through a private insurance company and covers packages shipping from the United States and Canada via USPS, FedEx or UPS. Both domestic and international packages may be covered, and this includes First Class Mail International! Our special contract includes coverage to countries that are sometimes excluded by other services.

To get started, a deposit must be made to your insurance account at SSB. This insurance account is debited as packages are insured. Your buyer must have checked out and the item marked as shipped at eBay to qualify for insurance. Claims are filed directly with the insurance company and claims are settled within 5 days once the insurance company has received the required information. If you have any questions, please email our support desk.