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Frequently Asked Questions

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Subscriptions

What is included in a subscription?

A subscription to The Seller Sourcebook entitles you to the following:

200mb Image Hosting:

NO bandwidth limits, NO per image fees, NO expiration dates and absolutely NO automatic image deletion!

Access to our online Listing Generator and entire Template Library:

Our Listing Generator makes creating auction listings a snap. No HTML knowledge needed! Just type in your item's title, details, select your image(s) and you are ready to go! Click here to learn how our Listing Generator works.

Templates have all been professionally designed to give you an edge over the standard layouts and designs normally seen. Each Template has layouts that support up to 100 (yes, one hundred!) photos - all perfectly aligned and balanced in the display. Or choose our No Photo layout option and add your photos in later to create a unique look that is all yours!

Coordinating About Me Pages:

Create a whole look for yourself on eBay with our coordinating About Me Page templates. The About Me Page Generator is as simple as simple gets. Choose a template from the gallery, type in the information you would like to appear on your About Me page into the generator and you're done! Place your new About Me Page on eBay and you have a fresh new look you and your customers will love!

Automatic Logo Insertion:

Each template supports the use of seller/business logos. Upload your logo, select it in your listing preferences and it will appear automatically in each of your auction listings and will be perfectly formatted inside of the template.

FREE Auction Scheduling:

If you choose to use our listing launcher for either ebay US or eBay UK you may schedule your auctions to launch for you from SSB for FREE - no eBay scheduling fee!

FREE Showcase:

Members can make cross promotion a snap by using our free Showcase.



What is the subscription price?

SSB offers three subscription plans to choose from:

Monthly Subscription: $8.00

Subscription renews automatically each month at the same rate of $8.00 for a full month of access. - Sign-up Today


Quarterly Subscription: $21.00 - Save $12.00 a Year!

Subscription renews every three months at the same rate of $21.00 for a full 3 months of access. - Sign-up Today


Annual Subscription: $70.00 - Save $26.00 a Year!

Subscription renews every year at the same rate of $70.00 for a full year of access. - Sign-up Today

With each of our subscriptions you are NEVER under any obligation to renew and may cancel at any time prior to your next billing cycle.



Are there a minimum number of months I need to subscribe?

No there are not! If you decide that you do not like the service you are under no obligation to stay subscribed for any certain number of months and may cancel.


Are you both Mac & PC compatible?

Yes, we are! SSB tests all of our online tools as well as our templates to ensure they are compatible for both Mac & PC users.


Using SSB with eBay & other auction sites

Do I have to give you my eBay password?

No, we do not require you to give us your eBay password and believe this is private information that should not be shared with anyone.

In order to launch your auctions to eBay US or eBay UK you will need to request an Authorization Token. To request an Authorization Token click the "Get Token" button in your SSB account Preferences. You will be redirected to the Token Authorization area on eBay to give your approval.


Can I really launch my listings directly to eBay from SSB?

Yes our launcher supports both the eBay US and ebay UK sites. (More sites coming soon!) Click here to learn how our Listing Generator works.


Can I really schedule my listings for free?

Yes, if you are using our scheduler for eBay US or eBay UK you will not be charged a scheduling fee by eBay. SSB will launch your listing for you on the date and the time you have selected for free.


Is SSB compatible with Turbo Lister?

Yes we are! A number of subscribers use our image hosting and templates in conjunction with Turbo Lister.


Is SSB compatible with other Auction Sites?

Yes we are! Our image hosting and auction templates have been used with ePier, iOffer, Overstock Auctions, Wagglepop, The Empty Closet and many other auction sites. As long as the auction site allows the use of HTML with embedded and/or linked style sheets our templates will work!

Tutorials are available showing you how to post your SSB listing code on the various auction sites.


Templates

How many templates do you offer?

As of this writing there are over 2000 unique templates available, each sorted into 45 categories to help you choose the right look for your item. SSB is proud to be the first and largest template service in the auction space. New templates are continually being added.

Click Here to visit the Template Gallery.


Do I have access to all the templates or am I restricted to only use one template?

There are no restrictions on your subscription. You are able to use any and all of our templates as long as your subscription is active.



Do I need to know HTML to use the templates?

Absolutely not! All of our templates have been designed to take care of the HTML work for you! You may use HTML if you wish but it is not required.


Do you have matching About Me templates?

Yes we do!


Can my Seller Logo be inserted into the templates?

Yes, each of the templates has been designed to support a sellers logo if you have one and it will be perfectly formatted with the template in your listing.


I have my own custom template; can it be used on SSB?

Yes, we are happy to install any custom templates you have into our system for your own personal use.


Are Custom Designed Templates and Seller Logos available?

Yes, please visit our partner site Auction-Addons for information on having a custom template designed for you.


Image Hosting

How much image hosting space do I receive?

Each account comes with 200mb of image hosting space.


How many photos can I place within a listing?

Each Template has layouts that support up to 100 (yes, one hundred!) photos - all perfectly aligned and balanced in the display.

You may choose to show your photos in full size or have a thumbnail version shown which your buyer clicks to see the enlarged version.

Six photo layouts are available.

Layout 1: Click to Enlarge
Photos split to display above & below the description


Layout 2: Click to Enlarge
Photos displayed above the description


Layout 3: Click to Enlarge
Photos displayed below the description


Layout 4: Full Size Photos
Photos split to display above & below the description


Layout 5: Full Size Photos
Photos displayed above the description


Layout 6: Full Size Photos
Photos displayed below the description


Will auction sites charge me extra for using your image hosting?

No, auction sites do not charge sellers for using our image hosting. For example, when using our image hosting the "per picture" fees are not applicable on eBay as we are your image host, not the eBay service.


Do you charge extra for bandwidth usage or per image fees?

SSB does not charge any per image fees nor are you hindered by bandwidth limits or even limited to how long you may keep a photo online. As long as your account is active you may place your auction photos into your Image Manager and keep them there as long as you like!


Getting Help
If you have any questions please do not hesitate to contact support for assistance.

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